At https://thegetway.in , we feel pride in the services delivered by us and try to do best of us to your satisfaction with our quality services and support. We used to improve and strive to deliver the best lawful consultancy and business support consultancy services through the help of internet. However, in case you are not satisfied with our services, please contact us without any delay with proper reason and we will review the situation, provide a justified logical refund or offer credit that can be used for future/ upcoming https://thegetway.in services.
Not Satisfied? Let us know !
We strive to ensure that the best possible services are rendered through our website If you’re not satisfied with the service, simply send us a request by using our feedback and suggestion platform or email us at our contact us section of the website. All feedback and email are reviewed by members of the Senior Management and personally responded within 48 working hours.
Refund Policy principles
When a payment of fee is made to the get way consultants, the fees paid in advance is retained by https://thegetway.in in a client account. The get way consultants will earn the fees upon working on a client’s matter. During an engagement, the get way consultants earns fee at different rates and different times depending on the complete on of various milestones (e.g. providing client portal access, assigning relationship manager/officer, Filing of proper forms, etc.). Refund cannot be provided for earned fee because resources and skilled man hours spent on delivering the service are non-returnable in nature and cannot be recalled. We are not responsible for any consequences where there was a delay on your part in sending the documents or information. Further, we can’t refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Under any circumstance, https://thegetway.in shall be liable to refund only up to the fee paid by the client under applicability of time duration and other terms and condition specified at the website time being in force. we do not refund merely because your state of mind has been changed or any changes to your economic / domestic/ employment situation ,you must notify us containing proper and lawful reason that why you are not satisfied moreover which part of service you have faced trouble.
Refund Request process
Refund request can be initiated through by using our feedback and suggestion platform or email us at our contact us section of the website. All refund requests must be made within 30 days of purchase of services. We will process your such kind of request within 15 to 21 business days of receiving all the information required for processing refund like proper reason for refund, bank details for processing request, etc.
Change of Service by your end
Generally Change of services is not allowed If you want to change the service you ordered for a different one, you must request this change of service within 24 hours of purchase. The purchase price of the original service, less any earned fee and money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your account. You can use the balance credit for any other https://thegetway.in service.
Standard pricing policy
https://thegetway.in/ has a standard pricing policy wherein no additional service fee is requested under any circumstance. However, the standard pricing policy is not applicable for an increase in the total fee paid by the client to https://thegetway.in due to increase in government fee or fee incurred by the client for completion of legal documentation or re-filing of forms with the government due to rejection or resubmission. https://thegetway.in is not responsible or liable for any other cost incurred by the client related to the completion of the service properly.
Factors beyond our Control
We cannot guarantee the results or outcome of your particular procedure for a particular instance. For instance, the government may reject a business registration application for legal reasons beyond the scope of https://thegetway.in service. In some cases, a government backlog or problems with the government website updating or server problem any technical error) can lead to long delays before your process is complete. Similarly, https://thegetway.in does not guarantee the results or outcomes of the services rendered by our Associates/ franchise/ local branch on our website platform, who are not employed by https://thegetway.in Problems like these are beyond our control and are not covered by this guarantee or eligible for refund. Hence, delay in processing of your file by the Government cannot be a reason for a valid refund.
Superior or irresistible force.
https://thegetway.in shall not be liable and considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, any war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”). In nutshell an event or effect that cannot be reasonably anticipated or controlled — compare act of god.
Standard Deduction policy
Since we’re suffering costs and dedicating time, skilled and dedicated manpower, latest technology resources and every possible effort to your service or document preparation, our guarantee only covers satisfaction issues caused by https://thegetway.in not changes to your situation or your state of mind by reason not specified and not justified by common sense. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service.
Before processing any refund, we reserve the right to make best effort to complete the service. In case, you are not satisfied with the service, a standard deduction of 20% + earned fee + fee paid to government would be applicable.
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